State Farm® Insurance Agent Adam Robertson

"I had the best experience. I want to thank Mariana for being so helpful and knowledgeable."

"Would give negative stars if I could! First State Farm randomly increases your bill without any notice or discussion. My bill increased every single month until I canceled. I put in a cancellation request and then a month later received a bill for one of my four policies. I emailed them and they told me it’s canceled and to ignore it. However my account shows an autopay scheduled to pay $200. I called because I need the payment to be canceled if my policy is supposedly canceled (it’s not). She lied to my face. I got confirmation that she never canceled my policy and she only requested cancellation when I reached out yesterday. Almost a month late. Mariana was EXTREMELY rude on the phone and gave me a lot of attitude and kept saying “as I said in my email”. That wasn’t the issue. The issue is the payment is showing as active and I need it removed but she can’t pull her head out long enough to provide good customer service to help me. Had to use the online chat to get my payment canceled. She also claimed to be a supervisor and she’s just an Agents executive assistant. So she lied to me about multiple things. Now I got a renewal notice and a thousand dollar bill. The policy was never canceled. She’s a rude liar."

"Mariana has not only given me great and prompt service every time but still remain the lowest rate in the market. Makes me very glad to see I chose an agent that is giving not only great customer service, but the best rate!”"

"Excelente customer service.. kimberly and jenny are amazing.. extremely knowledgeable. thank you ladies for your help will definitely recommend this location.."

"We love Adam Robertson as our state farm agent , their staff is always so nice and fast to respond. Adam and his staff always meet our personal and business needs, I am actually going to be calling them this Monday to add two more vehicles. I love the safety and peace of mind of having state farm as our insurance carrier."

"Jennifer is absolutely amazing at her job! She is very professional and has the best customer service. Thank you!"

"Jennifer D is by far one of the best agents I’ve delt with. She is super helpful and has the best personality. She’s very knowledgeable, and definitely has made a great impression on this State Farm branch for me."

"I've been a loyal customer of State Farm for nearly a decade, but my recent experiences with the office manager have left me deeply disappointed and discouraged. Throughout my interactions with the manager Maudi, I've consistently encountered patronizing and insincere behavior.Despite being a long-term customer, obtaining basic information about my policy has become an arduous task. Maudi consistently refuses to provide the necessary assistance, often redirecting me to the impersonal 800 number or an agent who is never available. This lack of consistent and reliable support is unacceptable.After enduring multiple frustrating interactions, I've made the decision to move my insurance to another office. It's disheartening to have such a negative experience with a company I've trusted for so long. I sincerely hope State Farm takes steps to improve the level of customer service provided at this office to prevent others from experiencing the same disappointment."

"Kim and the State Farm ohana helped us so much. Cannot thank them enough for taking care of us!"

"Absolutely love Mariana! She is so extremely helpful and she works crazy fast. Thank you for helping my family out. Make sure to ask for MARIANA!!!"

"17 years as an Allstate customer and it was always one of those things where they kept telling me they’re the best, don’t ever switch, and yet discount after discount was just glossed over or removed unbeknownst to me! So I’m really excited today as a first-time State Farm customer, and had a nice first interaction with this office. Was able to get renters insurance solidified within a matter of minutes, and will hopefully have some discounts to discuss when I call back for auto insurance next week. I’m looking forward to being pleasantly surprised with great customer service and hopefully good auto support!"

"Jennifer D. Is awesome. She is professional helpful and a great person to be on your team. Thanks Jennifer"

"While shopping around for insurance I can honestly say I had the best experience working with Jennifer. She was well educated and able to provide a understandable answer to all of my questions. Thank you for making this process that much easier for me! Awesome job!"

"Appreciate all the help jennifer"

"FINALLY someone who gets it! Jennifer was so professional and helpful. Made things easy and understandable."

"Thank you so much Jennifer! You were so kind and patient!"

"Great customer service!...Office staff is very professional and will connect you with Adam promptly...Adam matched previous coverages with great premiums! I've already recommended this office to friends & family, they won't disappoint!"

"Jennifer was so pleasant to work with. Thank you, I appreciate your help!"

"Jennifer was wonderful"

"Jennifer was super helpful by answering all of my questions and making sure I understood the information given. I didn’t feel overwhelmed with what I was told at all. I would recommend her to anyone."

"Jennifer is the absolute best. Great, fantastic customer service!!"

"I highly recommend Jennifer Dasher for all of your insurance needs . She's very knowledgeable, personable and efficient. She knows her job well and can help you make the best decisions that will work for you . Great customer service!!!!"

"When applying for insurance, it can be a little overwhelming as I don’t know much about it to understand what will work best for me. However, Jennifer reassured me and was very patient with me. She answered all of my questions in a way that I could easily understand. She’s very educated in her field, which made the process so much easier and stress free. I am very appreciative for her help!"

"Jennifer was so kind and helpful. She really helped me with an issue I was having with my policy."

"Jennifer was extremely helpful and patient with me! Amazing customer service!!"